Refund policy
Last updated: September 18, 2026
Vafini accepts return requests within 30 days after delivery. The following steps explain how to arrange a return and when to expect your refund.
Return conditions
- Request your return within 30 days of receiving the order.
- Items must be unused and in their original condition.
- Return items with their original packaging.
- No restocking fee is charged.
These voluntary conditions do not limit rights relating to defective or incorrectly supplied goods.
Arrange your return before sending it
Email info@vafini.com with your order number. We will provide instructions and the applicable return address. Please do not assume that the registered business address is the return destination.
Shipping costs and exchanges
The customer pays return shipping for a change-of-mind return. We recommend tracking so you can follow the parcel. If you would prefer an exchange, email us with the item or size you would like and we will explain the available next steps.
If something arrives wrong or damaged
Check your items on arrival. For damaged, defective or incorrect goods, send your order number and a photo of the issue to info@vafini.com. We will help arrange an appropriate resolution. Legally required remedies and responsibility for associated costs remain unaffected.
Receiving your refund
Refunds are processed within 7 business days after we receive and inspect the returned items. The refund goes to the original payment method. We will contact you if there is an issue with the return. Your bank or payment provider may need additional time to post the amount.
Questions about a return?
Contact us with your order number so we can help.
Store name: Vafini
Company name: Lynova
Address: Graafwichmanlaan 13, 1231 VW, Loosdrecht, Netherlands
BRN: 93383614
Email: info@vafini.com